This Privacy Policy explains how Practice Vault ("we", "us", or "our") collects, uses, and protects your information when you use our client portal and related services.

Information We Collect

We collect information you provide, including contact details and appointment information. We may also collect technical information such as IP address and device details for security and compliance.

Use of Information

We use your information to provide and improve services, schedule and manage appointments, and communicate with you. If you opt in to SMS messaging, we will send appointment-related messages. Message frequency varies and message/data rates may apply. You may opt out by replying STOP; reply HELP for help.

Protection of PHI

We implement reasonable administrative, technical, and physical safeguards to protect sensitive and protected health information (PHI) consistent with applicable regulations.

Your Choices

You may update your preferences and opt out of SMS at any time. Opting out of SMS will not affect your ability to receive care.

Changes

We may update this Privacy Policy periodically. Continued use of the services indicates acceptance of the updated policy.

Contact

For privacy inquiries, please contact support at your usual practice contact channels.